1. What is SAP Solman and why it is used?
SAP Solman is SAP product to provide a centralized, robust solution management product that allows you to manage technical support in distributed environment. It covers all key functions like solution deployment, IT Service Management, Business and Application Operations and continuous maintenance and improvement.
SAP Solman provides integration tools for SAP BASIS Administrators to manage underlying infrastructure and application and business processes. It reduces the amount of effort required to manage the centralized SAP and non-SAP systems.
In a distributed environment, SAP Solution Manager is managing system and SAP applications like- ECC, BI, and Customer Relationship module CRM and also covers the non-SAP system in solution life cycle.
2. What are the different releases of SAP Solman that you have worked on?
SAP Solution Manager is SAP Solman 7.2.
SAP Solution Manager 7.1 support Package Stack 14
3. What are the key features that are supported in SAP Solution Manager7.2?
New User Interfaces
New Release management
ITSM and Change Request Management
Adapt SAP HANA in your landscape
New Process Management
Enhanced Cloud Support
4. What are the different functions that you can perform using Solman?
SAP Solution Manager Operations
SAP Engagement and Service Delivery
Solution Implementation
Template Management
Test Management
Change Control Management
IT Service Management
Business processes Operations
Application Operations
Upgrade and Maintenance
5. What is the use of Centralized Administration Work Center?
This is used to manage central access to all functions for administrative tasks.
6. What is a work center in SAP Solman? What are different functions that you can perform using Work Center?
To perform role specific functions, you can use Work Centers in SAP Solution Manager. Work Centers are work environments that allows you to access role specific options. You can access different options like alerts, notifications, messages and reports as per the assigned role.
7. How can you open Work Center home screen in Solution Manager?
To run Work Center home screen, use T-Code: SOLMAN_WORKCENTER
8. Is it possible to start an individual work center by following Web Dynpro application directly?
Yes, you can also start an individual work center by following Web Dynpro application directly, to open the Incident Management work center, you can open URL -
http://< host >:< port >/sap/bc/webdynpro/sap/ags_work_incident_man?sap-language=EN
9. Is it possible to assign multiple roles to one user in Solution Manager?
In SAP Solman, there can be one user with one or more roles assigned.
In SAP Solman, You can have a role with one or more Work Centers assigned.
10. What is the difference between using Transaction- SOLMAN_WORKCENTER and Work Center with Web Browser: Service AGS_WORKCENTER?
Below one opens SAP Solution Manager in a Web Browser.
SAP Solman Interview Questions with Answers pdf
11. What are the different Project types you can implement in SAP Solman?
Implementation Project
Template Project
Optimization Project
Upgrade Project
Maintenance Project
12. When do you use Project type as Implementation project?
This is required when you need a project to implement business processes in an SAP landscape.
You can select an existing structure based on business processes or you can also create a new project structure as per the following points -
One or more user or partner templates
Based on an existing project
An existing solution landscape
13. What is the purpose of using Template Project?
This is used to create a template that defines the project structure or some part of your project. Templates can also be used in other projects using transporting the template. It is also possible to lock templates against the changes- either completely or partially when they are used in other projects.
14. What are different components under SAP Solution Manager Infrastructure?
SAP Solution manager consists of various infrastructure components- application management solution, and complete IT landscape. The solution discovers - technical monitoring and alerting infrastructure, system landscape information, integration of Solution Manager with SAP IT Infrastructure.
15. What are different advantages of using SAP Solman Infrastructure?
Integration between SAP Solman and IT infrastructure brings more advantages like -
You can directly access data from SAP Solution Manager regarding IT Service Management processes.
There is linking of Incident, Problem, and Change management to infrastructure information.
It provide enhanced monitoring information inside SAP Solution Manager.
16. In SAP Solman Technical monitoring, what are different monitoring options?
System Monitoring
Connection Monitoring
BI Monitoring
PI Monitoring
End-User-Experience monitoring
17. What is Landscape Management Database in SAP Solution Manager?
In SAP Solution Management infrastructure, you can use Landscape Management Database LMDBLMDB which is central landscape information repository and it uses the same information as the System Landscape Directory SLD to enter the system information.
18. Explain the integration between SLD and LMDB?
LMDB gets all the information from the System Landscape Directory SLD where all the system register itself. Most of the technical systems contains data suppliers that provides direct information to SLD for registration.
The LMDB receives SLD changes automatically when a change occurs, using polling by LMDB, or active change notifications by the SLD.
19. What are different functions of using Business Blueprint?
BluePrint Structure
Business Process Group
Associated Items
Business Scenarios
Blueprint document
20. Why do you use Work modes in SAP Solman?
You can use various work modes in SAP Solution Manager to perform the following activities -
Maintenance
System Migration
Patch upgrades
Customizing changes
21. What are different types of Work mode in SAP Solman?
Technical Work mode
Business Work Mode
22. Explain the difference between Planning down time and Maintenance work mode?
Planning Downtime
Technical work mode is defined as work mode during which the system is technically down and you do not have access. System administrators can use this work mode to perform planned administration tasks that can only be performed during downtime.
Maintenance Mode
Work mode during which the system is technically up and you have no access. System administrators can use this work mode to perform planned administration tasks that can only be performed during maintenance.
23. What are the different types of Business Work modes?
The following types of business work modes can be used -
Peak Business Hours
Non-Peak Business Hours
Non-Business Hours
24. Is it possible to use Work mode functionality without enabling Monitoring and Reporting?
No, to use the Work Mode Management reporting functionalities, Monitoring and Reporting has to be enabled for the managed systems.
25. What are the common roles that should be assigned to perform Work mode management and IT Calendar activities?
SAP_SM_DTM_DIS Work Mode Management DisplayauthorizationDisplayauthorization
SAP_ITCALENDER Display of Work Modes in IT Calendar
SAP_NOTIF_DISP Notification Management
SAP_SMWORK_SYS_ADMIN Work Center: Technical Administration
SAP_ITCALENDER Display of Work Modes in IT Calendar
26. What is Solution in Solution Manager Administration Work Center?
You can check all configured Solutions in the system. Using solution, you bundle the system and processes as per the requirement to monitor the operation.
27. Which applications can be used with Solutions in SAP Solman?
IT Service Management
System and Business Process Monitoring
SAP Engagement
Reporting
28. What is System Landscape directory?
This directory contains the information about landscape and software component versions. A SAP system can be configured to register under SLD. System Landscape Directory SLDSLD manages information about all installable and installed elements of your system landscape.
29. Let us say your central SLD integrated with LMDB doesn’t meet the version of SAP NetWeaver, how can you handle this?
When your central System Landscape Directory integrated with LMDB doesn’t meet the requirement you can use a local SLD and synchronize it with central SLD.
30. What is GPA?
Guided Procedure Authoring provides set of tools- Browser, Guided procedure logbook to create guided procedure for activities that are performed periodically. Guided procedures are executed in different scopes- technical system, host and databases and for different application areas.
31. What are the benefits of using GPA?
Guided procedures in solution Manager can be used to achieve following benefits -
To perform complex processes.
Business critical processes can be executed with less risk.
You can speed up the processes.
32. What are the different modules where you can use GPA?
GPA can be integrated with different application modules -
Business Process Operations
Application Operations
Message flow monitoring
Database Comparison
IT Task Management
Alerting and Monitoring
33. How to launch Guided Procedure environment in SAP Solution Manager?
Using Transaction code: GPA_ADMIN or from a work center.
34. What is the use of Content Delivery pane in Guided Procedure environment?
This option can be used to alert the customers when new content is available and it also propose to import it.
35. What is GPA Log book?
This tool of GPA is used to view instances, logs, and to export to HTML, and start new instance. You can access Guided Procedure Log from GP Browser for the selected scope and for the selected guided procedure.
36. Is it possible to filter and export logs from GPA log book?
You can use filtering section to filter the logs. It is also possible to export the logs to different formats- Excel, HTML, etc.
37. What is the use of GP runtime?
This tool is used to execute a guided procedure, to check status of execution. When you open a Guided Procedure in GP Browser UI or you can select preview in Guided Procedure Maintenance, it opens the guided procedure runtime UI and you can execute GP.
38. Why do you use SAP Solman Template management?
In SAP Solution Manager, using template management you can create templates at global level – for blueprint documents, business scenarios, and configuration and they can be distributed. The templates can be reused in other projects and solutions.
39. What is the purpose of using Test Management in SAP solution Manager?
In SAP Solution Manager, you can perform the test management process centrally and execute tests for cross system business processes.
40. What is the purpose of using IT Task Management?
This allows you to plan IT tasks and visualize plan task in task inbox for processes. You can execute these tasks from task inbox.
41. What is GPA user functions?
GPA user is required to create custom guided procedures. Using GPA user, you can perform -
Display Business partner queries
Access Technical Administration WC
Task Inbox
Maintain Guided Procedures
42. What are the different roles assigned to a GPA user?
Required Roles under GPA user -
SAP_SMWORK_BASIC_TECHADMIN
SAP_SM_BP_DISPLAY
SAP_SM_GP_ADMIN
SAP_SYSTEM_REPOSITORY_DIS
43. What is the use of IT Task Planning User?
This user is required to perform single or periodic operation activities and to check the status of all the activities using GP log book.
44. What are the roles assigned to IT Task Planning user?
Required roles under IT Task Planning -
SAP_SM_GP_DIS
SAP_TASK_INBOX_DIS
SAP_TASK_PLANNING_ALL
SAP_SMWORK_BASIC_TECHADMIN
SAP_SM_BP_DISPLAY
SAP_SM_IT_EVENTS_DISP
SAP_SYSTEM_REPOSITORY_DIS
SAP_TASK_INBOX_ALL
SAP_ITCALENDER_DIS
45. What is Change and Transport system in SAP Solman?
This allows you to distribute changes in ABAP and non ABAP objects. You use central Change and Transport system to perform the changes.
46. What are different functions that you can perform under Change Management Work Center?
This work center allows you to manage all the changes in the project and provides central access to all the tools.
Change and Transport System
This allows you to distribute changes in ABAP and non ABAP objects. You use central Change and Transport system to perform the changes.
Quality Gate Management
Quality gates allow to remove the lock on systems and change implementation is possible.
Change Request Management
It allows you to execute projects globally in Solman- includes planning, cost management and change management activities.
47. To create a Change request, what role should be assigned?
To create a change request, role SAP_CM_REQUESTER should be assigned.
48. What is a Change document and what are the different components of change document?
When a Change request is approved by Change Manager/ Person Responsible to validate and approve change, change document is created automatically in the system and the status of document is marked as being implemented.
A Change document structure consists of the following components:
Header Level:
It is used to store general data like developer ID, reference object details, project name for which change is created, and other information.
Assignment Blocks:
It contains the data required for processing of change request. This includes information about, processing log files, transport requests, details of project/solution, incident, and the information about the test management.
SAP Solman is SAP product to provide a centralized, robust solution management product that allows you to manage technical support in distributed environment. It covers all key functions like solution deployment, IT Service Management, Business and Application Operations and continuous maintenance and improvement.
SAP Solman provides integration tools for SAP BASIS Administrators to manage underlying infrastructure and application and business processes. It reduces the amount of effort required to manage the centralized SAP and non-SAP systems.
In a distributed environment, SAP Solution Manager is managing system and SAP applications like- ECC, BI, and Customer Relationship module CRM and also covers the non-SAP system in solution life cycle.
2. What are the different releases of SAP Solman that you have worked on?
SAP Solution Manager is SAP Solman 7.2.
SAP Solution Manager 7.1 support Package Stack 14
3. What are the key features that are supported in SAP Solution Manager7.2?
New User Interfaces
New Release management
ITSM and Change Request Management
Adapt SAP HANA in your landscape
New Process Management
Enhanced Cloud Support
4. What are the different functions that you can perform using Solman?
SAP Solution Manager Operations
SAP Engagement and Service Delivery
Solution Implementation
Template Management
Test Management
Change Control Management
IT Service Management
Business processes Operations
Application Operations
Upgrade and Maintenance
5. What is the use of Centralized Administration Work Center?
This is used to manage central access to all functions for administrative tasks.
6. What is a work center in SAP Solman? What are different functions that you can perform using Work Center?
To perform role specific functions, you can use Work Centers in SAP Solution Manager. Work Centers are work environments that allows you to access role specific options. You can access different options like alerts, notifications, messages and reports as per the assigned role.
7. How can you open Work Center home screen in Solution Manager?
To run Work Center home screen, use T-Code: SOLMAN_WORKCENTER
8. Is it possible to start an individual work center by following Web Dynpro application directly?
Yes, you can also start an individual work center by following Web Dynpro application directly, to open the Incident Management work center, you can open URL -
http://< host >:< port >/sap/bc/webdynpro/sap/ags_work_incident_man?sap-language=EN
9. Is it possible to assign multiple roles to one user in Solution Manager?
In SAP Solman, there can be one user with one or more roles assigned.
In SAP Solman, You can have a role with one or more Work Centers assigned.
10. What is the difference between using Transaction- SOLMAN_WORKCENTER and Work Center with Web Browser: Service AGS_WORKCENTER?
Below one opens SAP Solution Manager in a Web Browser.
SAP Solman Interview Questions with Answers pdf
11. What are the different Project types you can implement in SAP Solman?
Implementation Project
Template Project
Optimization Project
Upgrade Project
Maintenance Project
12. When do you use Project type as Implementation project?
This is required when you need a project to implement business processes in an SAP landscape.
You can select an existing structure based on business processes or you can also create a new project structure as per the following points -
One or more user or partner templates
Based on an existing project
An existing solution landscape
13. What is the purpose of using Template Project?
This is used to create a template that defines the project structure or some part of your project. Templates can also be used in other projects using transporting the template. It is also possible to lock templates against the changes- either completely or partially when they are used in other projects.
14. What are different components under SAP Solution Manager Infrastructure?
SAP Solution manager consists of various infrastructure components- application management solution, and complete IT landscape. The solution discovers - technical monitoring and alerting infrastructure, system landscape information, integration of Solution Manager with SAP IT Infrastructure.
15. What are different advantages of using SAP Solman Infrastructure?
Integration between SAP Solman and IT infrastructure brings more advantages like -
You can directly access data from SAP Solution Manager regarding IT Service Management processes.
There is linking of Incident, Problem, and Change management to infrastructure information.
It provide enhanced monitoring information inside SAP Solution Manager.
16. In SAP Solman Technical monitoring, what are different monitoring options?
System Monitoring
Connection Monitoring
BI Monitoring
PI Monitoring
End-User-Experience monitoring
17. What is Landscape Management Database in SAP Solution Manager?
In SAP Solution Management infrastructure, you can use Landscape Management Database LMDBLMDB which is central landscape information repository and it uses the same information as the System Landscape Directory SLD to enter the system information.
18. Explain the integration between SLD and LMDB?
LMDB gets all the information from the System Landscape Directory SLD where all the system register itself. Most of the technical systems contains data suppliers that provides direct information to SLD for registration.
The LMDB receives SLD changes automatically when a change occurs, using polling by LMDB, or active change notifications by the SLD.
19. What are different functions of using Business Blueprint?
BluePrint Structure
Business Process Group
Associated Items
Business Scenarios
Blueprint document
20. Why do you use Work modes in SAP Solman?
You can use various work modes in SAP Solution Manager to perform the following activities -
Maintenance
System Migration
Patch upgrades
Customizing changes
21. What are different types of Work mode in SAP Solman?
Technical Work mode
Business Work Mode
22. Explain the difference between Planning down time and Maintenance work mode?
Planning Downtime
Technical work mode is defined as work mode during which the system is technically down and you do not have access. System administrators can use this work mode to perform planned administration tasks that can only be performed during downtime.
Maintenance Mode
Work mode during which the system is technically up and you have no access. System administrators can use this work mode to perform planned administration tasks that can only be performed during maintenance.
23. What are the different types of Business Work modes?
The following types of business work modes can be used -
Peak Business Hours
Non-Peak Business Hours
Non-Business Hours
24. Is it possible to use Work mode functionality without enabling Monitoring and Reporting?
No, to use the Work Mode Management reporting functionalities, Monitoring and Reporting has to be enabled for the managed systems.
25. What are the common roles that should be assigned to perform Work mode management and IT Calendar activities?
SAP_SM_DTM_DIS Work Mode Management DisplayauthorizationDisplayauthorization
SAP_ITCALENDER Display of Work Modes in IT Calendar
SAP_NOTIF_DISP Notification Management
SAP_SMWORK_SYS_ADMIN Work Center: Technical Administration
SAP_ITCALENDER Display of Work Modes in IT Calendar
26. What is Solution in Solution Manager Administration Work Center?
You can check all configured Solutions in the system. Using solution, you bundle the system and processes as per the requirement to monitor the operation.
27. Which applications can be used with Solutions in SAP Solman?
IT Service Management
System and Business Process Monitoring
SAP Engagement
Reporting
28. What is System Landscape directory?
This directory contains the information about landscape and software component versions. A SAP system can be configured to register under SLD. System Landscape Directory SLDSLD manages information about all installable and installed elements of your system landscape.
29. Let us say your central SLD integrated with LMDB doesn’t meet the version of SAP NetWeaver, how can you handle this?
When your central System Landscape Directory integrated with LMDB doesn’t meet the requirement you can use a local SLD and synchronize it with central SLD.
30. What is GPA?
Guided Procedure Authoring provides set of tools- Browser, Guided procedure logbook to create guided procedure for activities that are performed periodically. Guided procedures are executed in different scopes- technical system, host and databases and for different application areas.
31. What are the benefits of using GPA?
Guided procedures in solution Manager can be used to achieve following benefits -
To perform complex processes.
Business critical processes can be executed with less risk.
You can speed up the processes.
32. What are the different modules where you can use GPA?
GPA can be integrated with different application modules -
Business Process Operations
Application Operations
Message flow monitoring
Database Comparison
IT Task Management
Alerting and Monitoring
33. How to launch Guided Procedure environment in SAP Solution Manager?
Using Transaction code: GPA_ADMIN or from a work center.
34. What is the use of Content Delivery pane in Guided Procedure environment?
This option can be used to alert the customers when new content is available and it also propose to import it.
35. What is GPA Log book?
This tool of GPA is used to view instances, logs, and to export to HTML, and start new instance. You can access Guided Procedure Log from GP Browser for the selected scope and for the selected guided procedure.
36. Is it possible to filter and export logs from GPA log book?
You can use filtering section to filter the logs. It is also possible to export the logs to different formats- Excel, HTML, etc.
37. What is the use of GP runtime?
This tool is used to execute a guided procedure, to check status of execution. When you open a Guided Procedure in GP Browser UI or you can select preview in Guided Procedure Maintenance, it opens the guided procedure runtime UI and you can execute GP.
38. Why do you use SAP Solman Template management?
In SAP Solution Manager, using template management you can create templates at global level – for blueprint documents, business scenarios, and configuration and they can be distributed. The templates can be reused in other projects and solutions.
39. What is the purpose of using Test Management in SAP solution Manager?
In SAP Solution Manager, you can perform the test management process centrally and execute tests for cross system business processes.
40. What is the purpose of using IT Task Management?
This allows you to plan IT tasks and visualize plan task in task inbox for processes. You can execute these tasks from task inbox.
41. What is GPA user functions?
GPA user is required to create custom guided procedures. Using GPA user, you can perform -
Display Business partner queries
Access Technical Administration WC
Task Inbox
Maintain Guided Procedures
42. What are the different roles assigned to a GPA user?
Required Roles under GPA user -
SAP_SMWORK_BASIC_TECHADMIN
SAP_SM_BP_DISPLAY
SAP_SM_GP_ADMIN
SAP_SYSTEM_REPOSITORY_DIS
43. What is the use of IT Task Planning User?
This user is required to perform single or periodic operation activities and to check the status of all the activities using GP log book.
44. What are the roles assigned to IT Task Planning user?
Required roles under IT Task Planning -
SAP_SM_GP_DIS
SAP_TASK_INBOX_DIS
SAP_TASK_PLANNING_ALL
SAP_SMWORK_BASIC_TECHADMIN
SAP_SM_BP_DISPLAY
SAP_SM_IT_EVENTS_DISP
SAP_SYSTEM_REPOSITORY_DIS
SAP_TASK_INBOX_ALL
SAP_ITCALENDER_DIS
45. What is Change and Transport system in SAP Solman?
This allows you to distribute changes in ABAP and non ABAP objects. You use central Change and Transport system to perform the changes.
46. What are different functions that you can perform under Change Management Work Center?
This work center allows you to manage all the changes in the project and provides central access to all the tools.
Change and Transport System
This allows you to distribute changes in ABAP and non ABAP objects. You use central Change and Transport system to perform the changes.
Quality Gate Management
Quality gates allow to remove the lock on systems and change implementation is possible.
Change Request Management
It allows you to execute projects globally in Solman- includes planning, cost management and change management activities.
47. To create a Change request, what role should be assigned?
To create a change request, role SAP_CM_REQUESTER should be assigned.
48. What is a Change document and what are the different components of change document?
When a Change request is approved by Change Manager/ Person Responsible to validate and approve change, change document is created automatically in the system and the status of document is marked as being implemented.
A Change document structure consists of the following components:
Header Level:
It is used to store general data like developer ID, reference object details, project name for which change is created, and other information.
Assignment Blocks:
It contains the data required for processing of change request. This includes information about, processing log files, transport requests, details of project/solution, incident, and the information about the test management.
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